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Reservations Executive (m/w/d)

Kulm Hotel
100%
01.05.2025
Indefinite / perpetual
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People at 1800m above sea level are shaping the Luxury Mountain Travel. Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience. As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen. This is your chance to be a member of our shaping culture:


This is what you move with us

  • Acceptance, processing and creation of offers, booking confirmations, deposit confirmations for individual reservations by telephone or electronically
  • Daily processing of the reservation checklist
  • Optimised daily reservation process
  • Reservations / input into the system and control
  • Working according to LHW, Forbes, Kulm and ISO standards
  • Daily optimisation of hotel occupancy
  • General and daily knowledge of the Kulm Hotel St. Moritz offer
  • Upselling
  • Active cooperation at the front office, especially in the summer season; mastery of front office shift work (early and late shift)
  • Close cooperation with the Front Office, operational departments and Sales & Marketing


This is you

  • Completed apprenticeship as a hotel specialist (preferably 5* hotel industry) or completed commercial training
  • Professional experience as a front office agent or reservations agent
  • Room sales / upgrades
  • Must have: Good written and spoken German and English language skills
  • Nice to have: Italian and other foreign languages


Benefits

At Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.

Apply now

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