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Receptionist (m/w/d)

Grand Hotel Kronenhof
100%
01.06.2025
Season (3-4 months)
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People at 1800m above sea level are shaping the Luxury Mountain Travel. Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience. As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen. This is your chance to be a member of our shaping culture:


This is what you move with us

  • Check-ins & Check-outs: Professionally and warmly welcome and bid farewell to our guests.
  • Greeting arriving guests: Ensure guests feel comfortable and at home from the very first moment.
  • Invoice preparation: Create and manage guest invoices with the utmost precision.
  • Weekly program planning: Organize and coordinate weekly programs for our guests.
  • Reservations: Handle and process reservations with great attention to detail.
  • Internal communication: Ensure seamless communication with other departments for optimal guest service.


This is you

  • Genuine hospitality & charisma: Your natural warmth and keen understanding of our distinguished guests' needs make you the perfect representative of our hotel.
  • Polished appearance & excellent manners: Your well-groomed appearance and refined etiquette leave a lasting impression on our guests.
  • Team spirit & communication skills: You enjoy working in a team, are communicative, and display great flexibility.
  • Exceptional guest service orientation: As the first point of contact for our high-profile guests, you provide outstanding service and set new standards in guest care.
  • Solid education & experience: You have completed vocational training in luxury hospitality and bring at least two years of experience in the 5-star hotel industry, ensuring comprehensive expertise in front office operations.
  • Language skills: Fluency in German and English is essential. Additional language skills, particularly in Italian and/or French, are a plus.
  • Technical expertise: You are proficient in using the PMS Fidelio Suite 8 as well as Microsoft Word, Excel, and Outlook.


Benefits

At Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.

Apply now

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