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Team Assistant Concierge and Guest Services (m/w/d)

Kulm Hotel

100%

01.06.2026

10 months

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This is what you move with us

Handling Guest Inquiries: You respond to written and telephone inquiries in a professional and service-oriented manner, working in close coordination with the Concierge Team.
Administrative Support: You assist the Concierge Team in daily operations by reliably managing administrative tasks and scheduling.
Data Management & Documentation: You maintain guest information and internal overviews, ensuring accurate and well-organized documentation of relevant data.
Process Optimization: You identify opportunities to streamline workflows and implement minor automation solutions using tools such as Power Automate or Zapier.
Backoffice Coordination: You keep track of tasks, deadlines, and internal communication, ensuring a smooth flow of information within the team.
Quality Assurance: You help monitor the tools and systems in use and contribute ideas for improving the overall guest service offering.

This is you

A structured, self-reliant work style with a strong sense of quality, discretion, and reliability.
Excellent verbal and written communication skills in German and English – any additional language, especially Italian, is a plus.
A passion for organization, strong digital skills, and confident use of MS Office applications.
A service-driven mindset: you see yourself as a supportive team member working behind the scenes – and you know that outstanding guest experiences are built on an excellent back office.

Benefits

At Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.

Apply now

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